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Finish dinner 30+ minutes before showtime. Most restaurants offer pre-theater menus.
Highly recommended, especially for evening performances. Book ahead to avoid disappointment.
Most listed restaurants are within 5-10 minutes walk. Factor in extra time during busy hours.
Based on 158 Google reviews
Not only did we have electrical problems with the guest headset, but the replacement hand held microphone also quite working. Then about 10-15 minutes in to the show the auditorium caught fire. Sparks shooting up the wall, flames flaring on the ramp. No smoke detectors went off, no staff came running with fire extinguishers! The seating aisles were narrow, chairs were uncomfortable. The only good thing I'd say was during the fire issue we could go smoke on the balcony. There were people that had snacks and drinks but I couldn't tell you were they got them since there wasn't any signs or staff telling people. They should invest in more handicap parking as well.
Nice venue for smaller shows at the DECC. Easy parking, no stairs if accessed from north doors. Sound quality has been very good for the performances I have attended.
Teresa Caputo Experience here was amazing! There was some technical issues I believe with the power in the building but within minutes it was resolved and the show was excellent. Staff and security were very friendly. Sorry no photos. None allowed for the show
The DSSO performance of Star Wars: A New Hope was amazing. The live music brought back all the nostalgia and made the movie feel even more epic. A perfect mix of great music and classic Star Wars!
Street signs to direct you there were great, not so much once there and inside. Parking was expensive for a 2 hour event. Drinks were also very expensive. It appeared to be WELL staffed so perhaps the reason. Lol Nicely located next to the freeway for less exiting congestion.
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Common questions about visiting
We recommend arriving at least 30-45 minutes before the performance start time to allow for parking, security screening, and finding your seats. Some venues may have stricter arrival policies for late seating.
Photography and video recording are typically not permitted during performances out of respect for the artists and other patrons. Please check with the specific venue for their policy.
Ticket sales are final. However, if a performance is cancelled or significantly rescheduled, refunds will be issued. Please review our terms and conditions for complete details.
Most venues have bag size restrictions. Large bags, backpacks, and luggage are typically not permitted. Small purses and clutches are usually allowed. Check the venue's specific bag policy before attending.
Symphony Hall At DECC is committed to accessible services
Wheelchair-accessible seating is available throughout the venue. Please contact the box office when purchasing tickets to ensure appropriate accommodations.
Assistive listening devices are available for patrons who are hard of hearing. Please inquire at the venue or when purchasing tickets.
Service animals are welcome at all performances. Please notify staff upon arrival.
For specific accessibility questions, please contact the venue directly or reach out to our support team.