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Dining Tips
Finish dinner 30+ minutes before showtime. Most restaurants offer pre-theater menus.
Highly recommended, especially for evening performances. Book ahead to avoid disappointment.
Most listed restaurants are within 5-10 minutes walk. Factor in extra time during busy hours.
Based on 2,132 Google reviews
Recent Reviews
Amazing venue. You can't beat 6 bucks for parking, either. Staff were great and so clean.
Staff was exceptionally helpful. A great affordable family venue. The suites are small and good for a small group to get together. Not a bad seat in the house. Go and have fun!
Concert was great. The person checking purses wouldn't let me in because my purse was 1/4 inch larger than the required size. I emptied the purse so the contents could be seen. Nope, had to take it back to my car
Very nice venue for shows. Downfall is they don't have elevators, if you are in balcony, and three flights of stairs are a workout for some. Seats are narrow too if you have a double or triple x sized adult. Lots of refreshment options, that you can take to your seat. Great conversation with Chevy Chase show. It brought back a lot of memories. My son liked the show, National Lampoons Christmas, too. First time he saw it!
Smaller venue but it was nice and easy to find your seat.
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Frequently Asked Questions
Common questions about visiting
What time should I arrive?
We recommend arriving at least 30-45 minutes before the performance start time to allow for parking, security screening, and finding your seats. Some venues may have stricter arrival policies for late seating.
Can I take photos during the performance?
Photography and video recording are typically not permitted during performances out of respect for the artists and other patrons. Please check with the specific venue for their policy.
What is the cancellation policy?
Ticket sales are final. However, if a performance is cancelled or significantly rescheduled, refunds will be issued. Please review our terms and conditions for complete details.
Is there a bag policy?
Most venues have bag size restrictions. Large bags, backpacks, and luggage are typically not permitted. Small purses and clutches are usually allowed. Check the venue's specific bag policy before attending.
Accessibility Services
Heritage Theatre At Dow Event Center is committed to accessible services
Wheelchair Access
Wheelchair-accessible seating is available throughout the venue. Please contact the box office when purchasing tickets to ensure appropriate accommodations.
Assistive Listening Devices
Assistive listening devices are available for patrons who are hard of hearing. Please inquire at the venue or when purchasing tickets.
Service Animals
Service animals are welcome at all performances. Please notify staff upon arrival.
For specific accessibility questions, please contact the venue directly or reach out to our support team.